NCCI Finalizes Plans to Attend MBA Servicing

Mortgage Banking

Jun 07, 2023, 15:47 ET


NCCI, a provider of effective Risk Resolution Outsourcing (RRO) Solutions with actionable intelligence to mortgage servicers and other firms in the financial services industry for over 30 years, has now finalized its plans for appearing at the upcoming Mortgage Bankers’s Association’s Servicing Solutions Conference in Orlando.


NCCI President Matthew Preuss made the announcement in a recent press release.


“We’re starting to see changes that will increase risk for mortgage servicers,” Preuss said. “While there are still some COVID-era government moratoriums in force, the number of borrowers in forbearance is falling. While many of these borrowers have modified their mortgages, it’s not clear whether they will be adversely impacted by changes in the economy. For those borrowers who do get into trouble, the key to getting them back on track will be effective borrower contact.”


NCCI will send two executives to this event, Preuss and Doring Lloyd, the company’s Director of Business Development.


MBA's Servicing Solutions Conference & Expo is the industry’s largest mortgage servicing conference and offers attendees opportunities to discover new technologies and business partners, share business solutions and connect with industry peers in new ways.


The event is also intended to satisfy up to 5.0 Continuing Legal Education (CLE) credits in states calculating CLE on a 60-minute hour and up to 6.0 credits in states calculating CLE on 50-minute-hour states. For these reasons, NCCI expects the show to be well attended this year.


What will NCCI be discussing with mortgage servicers this year? Preuss said that servicers have been showing interest in all of the company’s offerings and so he and Doring will have a full range of solutions available to demonstrate at the show, including:

  • In-Person Outreach
  • Loss Mitigation Support
  • Mobile and Online Notary
  • Appraisal Modernization
  • 3D Tours and Floor Plan Scans
  • Valuation Products
  • Occupancy Certification
  • Property Inspections
  • Disaster Relief Support
  • Remote Workforce Site Audits

For her part, Lloyd says she expects in-person outreach to become more important to servicers in the near future.


“The way consumers communicate has been changing for some time and servicers must keep pace with these changes if they want to stay in touch with their borrowers,” Lloyd said. “Many people won’t answer a call from a number they don’t know. If the servicer isn’t successful in making contact with a borrower in trouble, they won’t be able to help them get back on track and save their home. This means face-to-face contact will be increasingly important in our industry.”


If you’re planning on being at the show, be sure to find us on the exhibit hall floor, as we are proud sponsors of the event. If you want to be sure to meet with us, reach out to Doring at to schedule a meeting.

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