Services

Auto Finance

NCCI Services helps auto finance companies reach and connect with customers in person, confirm that vehicles are where the contract says, and document collateral condition, in all 50 states and Puerto Rico.

What We Do for Auto Finance

  • Customer outreach: In-person contact at the customer's address with client-approved messaging.
  • Collateral inspection: Locate the vehicle, confirm VIN and condition, photograph damage.
  • Spot collateral: Visit the address and notify the client or a designated third party if the vehicle is spotted.
  • Business site inspection for dealer and buy-here-pay-here lots.

Services in This Industry

  • In-Person Customer Outreach: In-Person Customer Outreach visits the customer's address to make contact and deliver the client's approved message when calls, mail, and email have not worked.
  • Collateral Inspections: A collateral inspection confirms that the vehicle or equipment is where the contract says it is, and documents its condition with photos.
  • Business Verification Inspections: A business verification inspection confirms, with photos and a written report, that the business actually exists and operates there.
  • Mobile Notary Services: Mobile notaries witness the signing of documents at any requested location without a branch visit to complete any desired documentation.

What You Receive

Photo-documented reports with VIN, odometer (where visible), address, GPS, and date and time stamps, posted to NCCI's client portal.

Industry Associations

NCCI is a member of or associated with these organizations in this industry.

Frequently Asked Questions

How fast are results?

Turnaround depends on the service and the territory. Contact NCCI to discuss your timeline.

NCCI Services (National Creditors Connection, Inc.) has been operating since 1992, with 1,000+ professionals in all 50 states and Puerto Rico. SOC 1 Type 2. Call Us Today (800) 300-0743.